+ Be a Community Volunteer

Help your community with simple tasks like getting some shopping, posting mail, collecting medication and lots of unique one-off jobs that can make all the difference to someone.

We get all sorts of help requests that we nearly always fulfill using one of our fab volunteer team.

What skills you need

Nothing but a willingness to help your local community - we provide you with an induction and a HEART volunteer handbook.

Time Commitment

Tasks vary time-wise on what they are, usually from an hour up to three, and then occasionly more.

Being a Community Volunteer is totally flexible. We send a call-out with the details of the task which you can either take-up or ignore.

It's as simple as that.

+ Be a HEART Driver

We have lots of regular driving tasks like helping with transport to a doctor's appointment, delivering a food bank parcel or taking someone to a shop.

Our driving team are a motivated bunch!

What skills you need

A valid driving licence and a taxed and insured vehicle.

Time Commitment:

This can vary depending on what the task is, when there is a call-out for a driver it will give you details of the task and how long it will take.

You can pick and choose what you would like to do with no obligation.

+ Be an Info Hub Volunteer

Info Hub volunteers help people find information and connect to services, activities and support.

A big part of being an Info Hub volunteer is giving people a bit of time and space to talk and be heard.

What skills you need:

A joy of finding information for people, good listening skills and a friendly manner.

Training:

Info Hub volunteers recieve an Info Hub handbook and full training and support from our Info Hub Manager.

We also run additional free training in specific areas that volunteers might be interested in. These are optional and are run with partner organisations for more details click here.

Time Commitment:

Shifts in the hub are 3 hours long, morning or afternoon. You can put your name down if and when you'd like to.

There is no tie to how much you volunteer, it's totally flexible and designed to fit in with you.

+ Get The Newsletter

If you would just like to keep up-to-date with what's happening at HEART including new projects, volunteer opportunities, events, stories and latest news - Subscribe to our Newsletter

+ HEART Training

When you sign up to volunteer at HEART you are welcomed with a short induction by the Volunteer Network manager.

This includes how you receive our call-outs, responding to a task, giving feedback and the support you are offered whilst you are volunteering.

You will also recieve the latest copy of our Volunteer Guidelines to browse at your leisure.

+ Info Hub Training

When you sign up to be an Info Hub volunteer you are given intial training by our Info Hub manager, who will be on hand to answer your questions and provide you with ongoing support.

Training starts with 'what the service is', simple sign-posting, making referrals, safeguarding and boundaries guidance. And you'll also receive your own copy of our Info Hub Handbook.

Our Info Hub volunteers grow and learn through experience in the hub and tend to opt for additional training in the areas they're interested in or want to learn more about.

+ Additional Free Training

We also regularly offer free training sessions through our partner organisations to all our volunteers.

Mental Health Awareness

Safeguarding, Confidentiality and Boundaries

Make Every Conversation Count

Helping you have constructive and meaningful conversations so you can help and find people the support they need.

All provided by Hastings Voluntary Action (HVA) the local Voluntary Support Organisation.

Digital Inclusion Workshop

How to help people with the mine-fields, hurdles and mythbusting about the modern online world. Provided by the brilliant innovative Tech Resort who we work very closely with on all things techy.

Winter Readiness Workshop

Invaluable vital training for volunteers and frontline workers in services, information and support about helping people cope through the winter months, energy hikes and the rising cost of living.

Run by CA1066's resident energy guru Mike Peplar.

+ Support, Guidance and Feedback

All volunteers receive our latest HEART handbook that gives you step-by-step guidance in volunteering safely, useful resources, our policies and how to feedback to the team.

We also have a Volunteer Network manager who checks in with all volunteers before and after a task has been completed.

They're also on hand to answer your questions or provide additional support.

Plus volunteers may be lucky enough to catch one of our HEART socials and share some of their valuable experiences.

+ DBS Service

Our DBS service (Disclosure and Barring Check) can take you through uploading or updating your exsisting certificate and applying for a new one.

We work with a company called SELCS so it's easy, unstressful and free of charge for you.

Some volunteering tasks with HEART require one, especially when working with more vulnerable people.

+ Certificates and References

HEART can provide certification and references to show your outstanding contribution to volunteering.

These can be used to bolster your CV and equip you with extra experience when applying for work or an academic course.